We know that moving home can bring lots of change and present various challenges. There are forms to fill in, plans to make, and new routines to get used to, all at once. Please remember that you’re not on your own – support is always available. We’re here to help make each step as smooth and clear as possible.
This document contains lots of useful information and tips as you prepare for your move, including:
– Who Pinnacle are and how we can support you.
– The next steps after accepting your offer of SFA.
– The role of housing officers and how they can support you.
– An explanation the SFA charges you will receive
– How to report repairs
– Your responsibilities as an SFA occupant
– Top tips for a smooth move
This document contains lots of useful information and tips for once you’ve moved in, including:
– The next steps after you have fully moved in
– Top tips for your home, including how to find your stopcock and isolation valves, and repressurise your boiler
– Arranging insurance and setting up energy accounts
– What to do with post for previous occupants
– What to do if you want to make changes to your new home
– How to access free one-to-one career and small business support
First time in SFA
Tips from those who have lived or are currently living in SFA:
Sarah, 6 years in SFA:
"When you move in, document anything that might get highlighted at your march out, however minor. Take photographs with date stamps."
Amy, 17 years in SFA:
"No question is a stupid question. If you're worried or unsure about something, ask the housing officer during the move in."
Kat, 5 years in SFA:
"Having lived in Service Family Accommodation myself, I know how important it is to build connections early especially if this is your first posting. One of the best things I ever did was reach out locally and find other people in similar situations. I would really encourage anyone who’s new to consider connecting with their local Military Wives Choir. It’s such a welcoming community and a wonderful way to meet others, feel supported and not feel alone during those early weeks. More info here: [https://www.militarywiveschoirs.org]"