In-Home Requests | Military Housing Permissions - Pinnacle

Use the forms on this page to submit in-home applications for pets, visitors, nannies/au pairs, permanent enhancements or to run a business

Please complete the online form or alternatively send completed forms to InHomeRequests@pinnacleservicefamilies.co.uk, completed forms can be posted to Pinnacle Service Families, 2nd Floor, Aviation house, Windward Drive, Speke, Liverpool, L24 8QR.

We know it’s important to make your home suit your family. To give Service families more freedom, we’ve made it easier for you to make permanent changes to your home if you want to, using your own money.

There are now two types of permanent changes you can make:

Green category changes

You can do these straight away, either yourself or by hiring someone. You no longer need to tell DIO or Pinnacle. Your Housing Officer will simply record them when you move out.

Examples include:

  • Putting up shelves
  • Adding curtain poles, blinds or shutters
  • Fitting coat hooks
  • Using a battery‑powered doorbell

Amber category changes

These must be done by a qualified tradesperson because they involve more detailed work. You must tell DIO or Pinnacle before starting so they can give you the right safety and installation advice. You can do this through their new Permanent Enhancement Process.

Examples include:

  • Installing an electric car charging point
  • Adding outside power sockets
  • Adding an outside tap
  • Building a patio or garden decking

For more details, please visit the Defence Homes website.

Permanent Enhancements

Application/Notification for Permanent Enhancement

Use this form to make an application for permanent enhancement at your home.

Housing Officer Permanent Enhancement Quick Reference Guide

Housing Officers will use this guide when assessing if the quality of permanent enhancements made to your military home meet the required standards for them to be left at Move Out.

Green Category Permanent Enhancements Helpful Hints and Tips

Permanent Enhancement FAQs

Application to run a business from home

Use this form to make an application to run a business from your home.

Application for a long-term visitor

Use this form to make an application for a long-term visitor.

Application for a nanny/au pair

Use this form to make an application for a nanny/au pair.

Registering a pet

Use this form to Register a pet(s) at your home.